Shipping & Refund Policies
We ship using the:
United States Postal Service
What is the cost of shipping?
Shipping cost is determined by weight using US Postal Service rates
How fast do you ship?
Items normally ship within 2-3 days unless out of stock. Same day shipping is not available.
Are your items always in stock?
We try to maintain an adequate stock level on all items so we can ship quickly. On occasion, our stock is unexpectedly depleted due to an abnormal number of orders on certain products. If an item is out of stock and not going to be replenished within three days, you will be notified by e-mail and given the option to cancel the order.
How will I know when my item(s) ship?
Once your shipment is prepared and the shipping label is printed, you will get an email notification with the tracking number included.
How long will it take to receive my item?
USPS domestic shipments usually arrive within 5-10 days
USPS international shipments usually arrive within 3-4 weeks
How do I track my shipment?
You can track your shipments simply by entering the tracking number into US Post Tracking
What if I have a question that is not answered here?
If you have further questions, please use our contact form to send us your question.
* The only product excluded from free shipping is the plaques, as they are too heavy to ship via USPS cost effectively.
Refund, Returns and Cancellation Policies:
You can return any item(s) (except custom imprinted items) purchased in our store within 30 days for any reason for full refund of the purchase price of the item no questions asked. The item returned must be in perfect condition upon arrival including all packaging and must include all items it was sent with such as the certificate of authenticity. Please contact us for instructions on how to obtain your refund before returning the item.